Privacy Policy

Introduction

At Freshbyte we are committed to protect and respect your privacy in compliance with EU General Data Protection Regulation (GDPR) 2016/679, dated April 27th, 2016. This privacy statement explains when and why we collect personal information, how we use it and the conditions under which we may disclose it to others. This Privacy Policy applies to both companies and individuals who use our website, products and our sales, but also marketing and client contract fulfillment activities. 

About Freshbyte

Freshbyte is an website and mobile application development company that specializes in different technologies and offers clients software design and development services. You can get in touch at hello@freshbyteinc.com.

How we collect personal data about you

When you interact with us in person, by email, by phone, by social media, or through freshbyteinc.com (website).

When you are using our products.

When we get personal information from other legitimate sources, such as Freshbyte marketing partners, public sources or social networks. We only use this data if you have given your consent to them to share your personal data with others.

Why we collect and use personal data

We collect and use personal data mainly to perform direct sales, direct marketing, and customer service. We also collect data about partners and persons seeking a job or working in our company.

We may use your information for the following purposes:

• Send you marketing communications which you have requested. These may include information about our services, products, events, activities, and promotions of our partners.
• Send you information about the services and products that you have purchased from us.
• Perform direct sales activities in cases where legitimate and mutual interest is established.
• Reply to a web form you have completed on our website.
• Follow up on incoming requests (client support, emails, chats, or phone calls).
• Perform contractual obligations such as invoices, reminders, and similar. The contract may be with Freshbyte directly or with a Freshbyte subsidiary or group company.
• Contact you to conduct surveys about your opinion on our services and products.
• Process a job application.
• To comply with laws.
• To protect the rights and property of Freshbyte, our agents, customers, and others. Includes enforcing our agreements, policies, and terms of use.
• In an emergency. Includes protecting the safety of our employees, our customers, or any person.

Type of personal data collected

We collect your email, full name and company’s name, but in addition, we can also collect phone numbers. We may also collect feedback, comments and questions received from you in service-related communication and activities, such as meetings, phone calls, chats, documents, and emails.

If you apply for a job at Freshbyte, we collect the data you provide during the application process.

Cookies

Cookies are small text files placed on your computer when you visit a website and provide consent. Freshbyte uses cookies to personalise content, provide social media features, and help us analyse our website traffic.

Cookies we collect:

Description

We use CloudFlare to speed up page load times. These cookie is used by Cloudflare to override any security restrictions based on the IP address the visitor is coming from. It does not contain any user identification information.

This is one of the four main cookies set by the Google Analytics service which enables website owners to track visitor behaviour and measure site performance. This cookie lasts for 2 years by default and distinguishes between users and sessions. It it used to calculate new and returning visitor statistics. The cookie is updated every time data is sent to Google Analytics. The lifespan of the cookie can be customised by website owners.

This is one of the four main cookies set by the Google Analytics service which enables website owners to track visitor behaviour and measure site performance. This cookie determines new sessions and visits and expires after 30 minutes. The cookie is updated every time data is sent to Google Analytics. Any activity by a user within the 30 minute life span will count as a single visit, even if the user leaves and then returns to the site. A return after 30 minutes will count as a new visit, but a returning visitor.

This is one of the four main cookies set by the Google Analytics service which enables website owners to track visitor behaviour and measure site performance. It is not used in most sites but is set to enable interoperability with the older version of Google Analytics code known as Urchin. In this older versions this was used in combination with the __utmb cookie to identify new sessions/visits for returning visitors. When used by Google Analytics this is always a Session cookie which is destroyed when the user closes their browser. Where it is seen as a Persistent cookie it is therefore likely to be a different technology setting the cookie.

This cookie is set by Google Analytics. According to their documentation it is used to throttle the request rate for the service – limiting the collection of data on high traffic sites. It expires after 10 minutes

This is one of the four main cookies set by the Google Analytics service which enables website owners to track visitor behaviour measure of site performance. This cookie identifies the source of traffic to the site – so Google Analytics can tell site owners where visitors came from when arriving on the site. The cookie has a life span of 6 months and is updated every time data is sent to Google Analytics.

How long we keep your data

We store personal data for as long as we find it necessary to fulfill the purpose for which the personal data was collected, while also considering our need to answer your queries or resolve possible problems. This helps us to comply with legal requirements under applicable laws, to attend to any legal claims/complaints, and for safeguarding purposes.

This means that we may retain your personal data for a reasonable period after your last interaction with us. When the personal data that we have collected is no longer required, we will delete it.

Your rights to your personal data

You have the following rights concerning your personal data:

The right to request a copy of your personal data that Freshbyte holds about you.

The right to request that Freshbyte correct your personal data if inaccurate or out of date.

The right to request that your personal data is deleted when it is no longer necessary for Freshbyte to retain such data.

The right to withdraw any consent to personal data processing at any time. For example, your consent to receive digital marketing messages. If you want to withdraw your consent for digital marketing messages, please make use of the link to manage your subscriptions included in our communication or direct reply to emails from us that don’t have a subscription management option.

The right to request that Freshbyte provides you with your personal data.

The right to request a restriction on further data processing, in case there is a dispute about the accuracy or processing of your personal data.

The right to object to the processing of personal data, in case data processing has been based on legitimate interest and/or direct marketing.

Any query about your privacy rights should be sent to hello@freshbyteinc.com.

Changes to this privacy statement

Freshbyte reserves the right to amend this privacy policy at any time. The latest version will always be found on our website. We encourage you to check this page occasionally to ensure that you are happy with any changes.

IF YOU DO NOT AGREE TO THIS PRIVACY STATEMENT, YOU MUST IMMEDIATELY STOP USING THIS WEBSITE AND OUR SERVICES.