Case study: Support and Development for a Leading UK Ecommerce Platform

Freshbyte partnered with Visualsoft to deliver technical support and develop new features for their ecommerce platform. Working with their existing technology stack presented unique challenges, but it also gave us the opportunity to help modernize the platform and strengthen its long-term stability.

Client Location
UK
Industry
Ecommerce and retail
Team Size
4 developers
Partnership Period
2021
Support and Development for a Leading UK Ecommerce PlatformVisualsoft logo

Technologies

  • PHP
  • Laravel
  • MySQL
  • jQuery
  • PWA
  • React Native

About the client

Visualsoft is a leading UK ecommerce platform provider, delivering an end-to-end solution that connects your in-store and online presence seamlessly.

The challenge

Visualsoft needed support in maintaining and enhancing their established ecommerce platform while continuing to deliver new features for both existing and newly onboarded clients. This included integrating new third-party solution providers into a mature system, which required careful handling to ensure seamless compatibility and stable performance.

The engagement also required a flexible team setup, with the ability to scale up or down based on shifting project demands. Working with an older technology stack added extra complexity, but it also allowed us to help modernize the platform in a way that preserved continuity while strengthening its long-term technical foundation.

Our approach

Freshbyte provided a core team of 1 PHP backend developer and 1 JavaScript frontend developer. The team was integrated into Visualsoft's existing processes. We also added extra resources to the team when needed, growing the team to a maximum of 4 developers.

The results

  • The team added several new integrations with third-party solution providers (ERP systems and payment gateways).
  • The team was able to extend the platform's capabilities by adding new features.
  • We also helped onboarding several new clients into the platform.

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